Chennai STC India Chapter – Regional Conference – Sep 19, 2009 @ IIT Madras

The India chapter of Society for Technical Communication (STC) is organizing a One-day Regional Conference in Chennai on September 19, 2009 (Saturday).

Schedule for the event

09:00 AM to 09:30 AM – Registrations
09:30 AM to 10:00 AM – Welcome Speech
10:00 AM to 11:15 AM – Documentation Metrics – Tharoor Gopalakrishnan
11.15 AM to 11.30 AM – Break
11:30 AM to 12:45 PM – Being Successful Technical Writer – Manish Mohan
12:45 PM to 02:00 PM – Lunch
02:00 PM to 03:15 PM – Knowledge Management – Speaker to be announced soon.
03.15 PM to 03.30 PM – Break
03:30 PM to 05:00 PM – To be announced soon.

About the Session & Speakers

Tharoor Gopalakrishnan

Documentation Metrics: An overview on the parameters that add value in terms of quality of the document, the writer and the overall productivity in terms of completing the task.

Tharoor Gopalakrishnan was in Technical Writing for the last 8 years before he moved to Software Quality – Delivery Assurance. Prior to this he has been with the training industry for more than a decade. The need to share the learning is being channeled through the Regional Conference.

Manish Mohan

Being Successful Technical Writer – What does it take to succeed as a technical writer? What skills and traits are companies looking for in a technical writer? This session shares some perspectives for succeeding as a technical writer. This session will discuss skills companies look for in a technical writer, how to be successful in managing technical writing projects and career options as a technical writer.

Manish Mohan heads the content development at Element K, Chennai. He has been in the content development industry for more than 17 years and has held management and leadership positions managing large multi-functional teams. Manish started as an instructional designer and has successfully managed many large projects. Manish is actively involved in recruiting and managing instructional designers and technical writers.

Writelogik is among the few organizations that provides cutting edge professional technical writing services that includes in scope Technical Writing, Training, and Documentation.  Whether Training or Documentation or Technical Writing for clients, Writelogik aims at delivering the best solutions through consistent practices. 

WriteLogik has the professional experience and technical knowhow to meet with the ever growing technical writing needs of various industries. WriteLogik is a technical collaborator with other technical institutions effectively inventing state of the art tools and training methodologies for organizations and institutions.  
WriteLogik specializes in Technical Writing projects, documentation and training services. We write, edit and format help guides, manuals as per your needs. We specialize in creation of user guides, training materials, reference manuals, reports, white papers, etc

For more details please visit us at
The workshop will be held at IIT Madras, Guindy, Chennai.

To reach the venue, use the following link on Google Maps:

We would send an updated email with exact auditorium details later.

Directions to reach the venue
IIT Madras is located next to the Cancer Institute Adyar.

Participation Fee
Free for STC members
Rs.150/- for non-STC members

How to register for the event

Please visit the following hyperlink to register for the event:

You can pay the registration fees directly at the venue.

Registrations close on September 15, 2009
If you have any queries, please write to me at Please do not discuss this event on the mailing list.

Thanks and Regards
Saravanan Manoharan
Chennai City Representative
STC India Chapter

Published in: on September 3, 2009 at 3:11 pm  Leave a Comment  
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Delhi(NCR) STC Learning Session on July 19, 2008 @ Fiserv, Noida

Delhi (NCR) STC Learning Session on July 19, 2008.

The India chapter of the Society for Technical Communication is pleased to announce a learning session for technical communicators on July 19, 2008.



10.00 AM to 10:30 AM
Registration and Introduction…

10:30 AM to 11:30 AM
Session 1: Session on “Flare: Users Perspective” by Shilpa Singh from Fiserv

About the session

MadCap Flare is the most versatile and powerful Help Authoring tool in the market. It is an advanced product from the creators of RoboHelp.

This session introduces you to the “MadCap Flare” workspace, highlights some of the frequently used features of Flare, and compares Flare with RoboHelp. Some other aspects of Flare will also be explored, reflecting the utility of this tool in technical communication.


Shilpa Singh is a post graduate in Mass Communication, with a diploma in Instructional Design and Content Writing. She has a cumulative experience of five years in instructional design and technical writing. At present, she is working with Fiserv India as a technical editor. Shilpa is looking forward to your participation in this session in which she will walk you through various aspects of MadCap Flare!


11.30 AM to 11.45 AM
Tea/Coffee/Snacks break


11.45 AM to 12.45 PM

Session 2:  Session on “Software Usability and the WOW effect ” by Alok Sharma from SafeNet

This session covers the following topics:
  • Basics of Software Usability
  • What lead to the increased awareness on Usability aspects of a product or project?
  • How can I measure the Usability of my product?
  • How can I determine the ROI on Usability investments?
  • How can I contribute as a documentation professional?


Alok is working with SafeNet Infotech as a Technical Writer. He has an experience of more than four years in technical documentation. His hobbies include reading (motivational stuff), writing, exploring new gadgets, and listening to diverse forms of music.


12.45 PM to 01.00 PM
Q&A and Closure


Fiserv is sponsoring the venue for the July 19, 2008 session.

Since its formation in 1984, Fiserv has grown into a worldwide organization with clients in more than 60 countries supported by nearly 25,000 employees. We are serving more than 18,000 clients worldwide with over 3600 products and a host of services.

Fiserv Global Services (FGS), as the India offshore development center is known, is operating out of multiple centers in Noida and Pune. The Technical Publications Center of Excellence (Tech Pub CoE) at FGS is a group of skilled resources with expertise in technical writing, instructional designing, reviewing, editing, planning, and delivering of technical documentation. The group has proficiency in authoring tools like Flare, FrameMaker, RoboHelp, Captivate and Learning Content Management System, and has worked with screen capture and graphic tools, version control systems and industry-standard style guides.

At this point, the group is associated with a number of projects and has delivered high-quality end-user documentation in various domains such as Banking, Credit Unions, Insurance, Payments and Industry Products, to name a few.

Visit the Fiserv Website at:


Fiserv India Pvt Limited
A94/8, Sector 58 (Near EXL BPO offices)
Noida 201301

Note: The session will be held in the facility training room, Ivory

Fiserv Contact

Aneesha Myles Shewani: 98118-39471

How to get to the venue:

Please refer the map –

Maximum Number of Participants:

This session is limited to 30 participants.

Registration Details:

To confirm your participation, please send a mail to Saravanan Manoharan at and cc to Aneesha Myles at

Please do not inquire about the session on this mailing list. Your participation is confirmed only if you receive a confirmation mail from Saravanan Manoharan.

Participation Fee:
Rs. 100.00 for non-STC members. Free for STC members (Please quote your STC membership ID while sending the mail).

Please note the following:
– All participants (STC members or Non-STC members) have to register and get a confirmation mail from Saravanan Manoharan on or before July 16, 2008.
– Non-STC members can pay the participation fee at the session
– If you are staying in Delhi/Gurgaon and you need help with transportation, please let me know.

Have a great day.

Thanks and Regards,
Delhi (NCR) City Representative
STC India Chapter