Delhi(NCR) STC Learning Session on July 19, 2008 @ Fiserv, Noida

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Delhi (NCR) STC Learning Session on July 19, 2008.

The India chapter of the Society for Technical Communication is pleased to announce a learning session for technical communicators on July 19, 2008.

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Agenda
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10.00 AM to 10:30 AM
Registration and Introduction…

10:30 AM to 11:30 AM
Session 1: Session on “Flare: Users Perspective” by Shilpa Singh from Fiserv

About the session
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MadCap Flare is the most versatile and powerful Help Authoring tool in the market. It is an advanced product from the creators of RoboHelp.

This session introduces you to the “MadCap Flare” workspace, highlights some of the frequently used features of Flare, and compares Flare with RoboHelp. Some other aspects of Flare will also be explored, reflecting the utility of this tool in technical communication.

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Shilpa Singh is a post graduate in Mass Communication, with a diploma in Instructional Design and Content Writing. She has a cumulative experience of five years in instructional design and technical writing. At present, she is working with Fiserv India as a technical editor. Shilpa is looking forward to your participation in this session in which she will walk you through various aspects of MadCap Flare!

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11.30 AM to 11.45 AM
Tea/Coffee/Snacks break

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11.45 AM to 12.45 PM

Session 2:  Session on “Software Usability and the WOW effect ” by Alok Sharma from SafeNet

This session covers the following topics:
  • Basics of Software Usability
  • What lead to the increased awareness on Usability aspects of a product or project?
  • How can I measure the Usability of my product?
  • How can I determine the ROI on Usability investments?
  • How can I contribute as a documentation professional?

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Alok is working with SafeNet Infotech as a Technical Writer. He has an experience of more than four years in technical documentation. His hobbies include reading (motivational stuff), writing, exploring new gadgets, and listening to diverse forms of music.

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12.45 PM to 01.00 PM
Q&A and Closure

Venue
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Fiserv is sponsoring the venue for the July 19, 2008 session.

Since its formation in 1984, Fiserv has grown into a worldwide organization with clients in more than 60 countries supported by nearly 25,000 employees. We are serving more than 18,000 clients worldwide with over 3600 products and a host of services.

Fiserv Global Services (FGS), as the India offshore development center is known, is operating out of multiple centers in Noida and Pune. The Technical Publications Center of Excellence (Tech Pub CoE) at FGS is a group of skilled resources with expertise in technical writing, instructional designing, reviewing, editing, planning, and delivering of technical documentation. The group has proficiency in authoring tools like Flare, FrameMaker, RoboHelp, Captivate and Learning Content Management System, and has worked with screen capture and graphic tools, version control systems and industry-standard style guides.

At this point, the group is associated with a number of projects and has delivered high-quality end-user documentation in various domains such as Banking, Credit Unions, Insurance, Payments and Industry Products, to name a few.

Visit the Fiserv Website at: http://www.fiserv.com

Address
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Fiserv India Pvt Limited
A94/8, Sector 58 (Near EXL BPO offices)
Noida 201301

Note: The session will be held in the facility training room, Ivory

Fiserv Contact
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Aneesha Myles Shewani: 98118-39471

How to get to the venue:
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Please refer the map – http://www.wikimapia.org/#lat=28.6020153&lon=77.3597413&z=18&l=0&m=a&v=2

Maximum Number of Participants:
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This session is limited to 30 participants.

Registration Details:
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To confirm your participation, please send a mail to Saravanan Manoharan at sara.techwrit@gmail.com and cc to Aneesha Myles at aneesha.myles@fiserv.co.in

Please do not inquire about the session on this mailing list. Your participation is confirmed only if you receive a confirmation mail from Saravanan Manoharan.

Participation Fee:
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Rs. 100.00 for non-STC members. Free for STC members (Please quote your STC membership ID while sending the mail).

Please note the following:
– All participants (STC members or Non-STC members) have to register and get a confirmation mail from Saravanan Manoharan on or before July 16, 2008.
– Non-STC members can pay the participation fee at the session
– If you are staying in Delhi/Gurgaon and you need help with transportation, please let me know.

Have a great day.

Thanks and Regards,
Saravanan
Delhi (NCR) City Representative
STC India Chapter
9818220406
https://rubricate.wordpress.com

Delhi (NCR) STC Regional Conference – June 14th, 2008 @ Oracle, Noida

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Delhi (NCR) STC Regional Conference – June 14, 2008

Sponsors: Oracle and Bharti Telesoft
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Agenda
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09.30 am – 09.45 am – Inauguration
09.45 am – 10.45 am – “Creating user assistance in a Web 2.0 world with Adobe AIR”, by Akshay Madan, Adobe
10.45 am – 11.00 am – Tea/Coffee Break
11.00 am – 01.00 pm – Panel Discussion – “Authoring Tools Versus Writing Skills”
01.00 pm – 01.15 pm – Group Picture
01.15 pm – 02.00 pm – Lunch Break
02.00 pm – 03.00 pm – “Creating a Sustainable Multimedia Demo Creation Process” by Pawan Nayar, Adobe
03.00 pm – 04.00 pm – Debate – “Innovation and Creativity are Practically Impossible in Tech Writing”
04.00 pm – 04.15 pm – Tea/Coffee Break
04.15 pm – 05.15 pm – “Documentation Review Cycle” by Shalini Vaishnav, SafeNet
05.15 pm – 05.45 pm – Technical Writing Quiz
05:45 pm – 06.00 pm – Closure

About the Speakers and Topics
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Creating user assistance in a Web 2.0 world with Adobe AIR

If you have visited Adobe Labs lately, you may have read about the RoboHelp Packager for Adobe AIR, which allows you to convert existing WebHelp files generated using Adobe RoboHelp to an Adobe AIR application. Help and knowledge bases delivered as Adobe AIR applications have a consistent look and feel across Windows, Macintosh, and Linux platforms. It’s a whole new way of providing “help as an application” based on a fast-growing cross-platform technology called Adobe Integrated Runtime (Adobe AIR). Attend this session to know more…

Panel Discussion – “Authoring Tools Versus Writing Skills

  1. Pawan Nayar, Senior Documentation Manager, Adobe Systems
  2. Ashu Saini, Documentation Manager, Bharti Telesoft
  3. Deepshikha Seth, Documentation Manager, Nucleus Software

Moderator: Alok Sharma, SafeNet

“Creating a Sustainable Multimedia Demo Creation Process”

This paper talks about how to define a multimedia demo creation process for your business unit or organization.

You will learn how to:

  • identify the content that makes a good demo candidate, set relationship in a demo suite (small demos, large demos, CBTs, demos that call small demos etc).
  • define a basic storyboard check list that helps you capture the best of what you want to demonstrate or highlight in identified content that you want to demo.
  • set a basic process that you can replicate to create consistent demos across your organization.

Debate – “Innovation and Creativity are Practically Impossible in Tech Writing”

In this session, we would be diving the group into “For” and “Against” for this topic and let the participants debate on the topic. Do come prepared with your inputs, either for or against this topic…

Documentation Review Cycle

Shalini Vaishnav would explain how the documentation review cycle is done in companies, challenges faced, and would also request contribution from the participants…

Venue
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Oracle is sponsoring the venue for the Delhi (NCR) STC Regional conference.

The Server Technologies Documentation team at Oracle India is a 30+ member team, and it’s growing! The team manages a documentation set that contains 100 documents and includes Developer’s Guides, User’s Guides, and Online Help. To work on these documents, the team uses the latest authoring tools, such as Adobe FrameMaker (Structured), Macromedia Dreamweaver, Qarbon ViewletBuilder, and Robocop. Projects that the team works on offer writers the opportunity to learn about the latest Oracle products and interact with Oracle development teams around the world. The team works from Oracle offices in Bangalore and Noida.

Visit the Documentation section of the Oracle Web site at
http://www.oracle.com/technology/documentation/index.html

Venue Address
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Oracle India Pvt. Ltd.
Logix Technopark,
Tower D, Level 4
Plot No. 5,
Sector 127, Noida 201301

Oracle Contact:
Promila Chitkara 9811324317

How to get to the venue:
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Located 3 Kms. from the Toll Road crossing, situated next to the Lotus Valley School and 2 minutes drive from Amity University. When coming from Noida, Logix TechnoPark will be on your right, on the toll road. So before entering the Greater Noida toll road, you need to take the service lane on your left and take an U-turn to reach Oracle building.

For exact map, refer here – http://www.wikimapia.org/#lat=28.535398&lon=77.345263&z=16&l=0&m=a&v=2

Contact Details
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Saravanan Manoharan ( sara.techwrit@gmail.com)
Delhi (NCR) City Representative
STC India Chapter
9818220406

Registration Details
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This conference is limited to 40 participants only.

To register for this event, please send an email (subject as: STC RegCon Registration) to Saravanan Manoharan ( sara.techwrit@gmail.com ) by 11th June with your complete details – participant’s name(s), company name (if employed), STC Membership ID (if you are an STC member) and Email ID(s).

Please do not inquire about the conference on this mailing list.

Your participation is confirmed only if you receive a confirmation mail from Saravanan

Participation Fee
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* The participation fee is 250 INR for non-STC members.
* For STC members, it is 100 INR.
* For spot registration, it is 500 INR per participant.

Corporate Offer
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If there are three or more participants from the same company, the registration fee would be only 150 INR per participant.

Additional Details
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– STC suggests the participants to actively seek their organizations for sponsoring the registration fee. It can be added to their training costs.
– All participants (STC members or Non-STC members) have to register and get a confirmation mail from Saravanan on or before June 11, 2008.
– Non-STC members have to pay the participation fee by June 11, 2008.
– If you are staying in Gurgaon/Delhi and need help with transportation, please contact us.
– Participants can leave cash in sealed envelopes for the contact person with the security personnel at any of the following venues (please ensure that you include your name and contact info on the envelope):

For Noida

Saravanan Manoharan
Mtree Software Private Limited
4th Floor, Sandesh Building
C 56/31, Sector 62
Noida – 201307
Mobile: 9818220406

For Noida Express Highway

Promila Chitkara
Oracle India Pvt. Ltd.
Logix Technopark,
Tower D, Level 2, 6
Plot No. 5,
Sector 127, Noida 201301
Mobile:9811324317

For Delhi

Ashu Saini
Bharti Telesoft Ltd.
F-13, Okhla Phase – I,
New Delhi -110020.
Tel : +91-11-41611666

For Gurgaon

Manisha Khurana
ALCATEL DEVELOPMENT INDIA
Block A and B, Plot No 25, Sector 18, Electronic City,
GURGAON – 122015
Tel: +91-124-2455050 Ext: 4721

– If you cannot hand over cash in person, please let us know – we can look for other alternatives.

We look forward to seeing you at this regional conference. Please note there are only limited seats. If you need any help/clarifications, do mail/call me.

Have a great day.
Thanks and Regards,
Saravanan Manoharan ( sara.techwrit@gmail.com)
Delhi (NCR) City Representative
STC India Chapter
9818220406
https://rubricate.wordpress.com